Shipping / Returns Policy


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Delivery Methods, Standards and Dates

Our goal is to offer you the best shipping options no matter where you live. Service method will be by Canada Post Expedited Parcel, FedEx or USPS/UPS ground (in United States) for package deliveries, which will provide an estimated arrival of 1-7 business days (for most locations) from the date of shipment.

You will receive an email with tracking number after it is shipped.

We endeavor to fulfill online orders within 2 business days of receipt.

Signature verification of delivery is required for every delivery. Unless otherwise specified, all orders are parcel delivered.


Free shipping applies within Canada for standard-sized merchandise, but does not include most areas of the three Canadian Territories.

Certain products may not be available for shipping to the USA and will be noted in individual product descriptions when applicable.

Shipping will be processed as Canada Post Expedited Parcel, FedEx or USPS/UPS Standard. 

Parcels will be shipped, upon receipt of a complete paid order, within an estimated 2 business days. 

Returns / Refunds

30-day risk free trial period.  Within 30 days of purchase, most products can be returned, with your receipt, all components and original packaging, for a full refund of the purchase price issued to the original tender.

Unless you are a registered VIP customer, returns and exchanges are not permitted after 30 days or without the receipt.

Purchasers shall incur the cost for shipping the item(s) to our office.

No restocking fees for the return of product. 

Pleased contact us at for return instructions and address. We are only able to cancel orders within the first 12 hours after the order is placed.